Exchange Policy

I want you to be happy with everything from Bloom and Prosper that is why I am very selective with the brands and pieces we carry. I take great pride in our partnerships with brands who create sustainable, earth friendly, and ethically made products. As I deal in vintage and slow fashion pieces I can not accommodate returns or cancellations. 

however for items valued over $200 a store credit or exchange can be arranged on a case-by-case basis. Please note Original shipping and return shipping are not reimbursed. Contact me within 5 days of receiving your purchase via desirea@bloomandprosperhawaii.com.

Please read the item descriptions carefully upon placing your order, as vintage pieces are sold 'as is'. There may be slight flaws which only add to their story. I do a thorough inspection of each piece and use natural, non-toxic cleaners to make sure they arrive to you in excellent vintage condition.  

Returns

We do accept returns for store credit or exchange of item(s) of equal value within 5 days from delivery if the product is unused, unopened, unwashed, and in unaltered re-sellable condition accompanied with receipt and valued over $200. Vintage items do not qualify for returns or exchages.

Non-returnable Items
All sales final on vintage, sales items, gift cards, lingerie, and any item not in its original condition, is damaged or missing parts for reasons not due to our error.  All sales final and not acceptable for return are on custom or personalized orders, vintage pieces, and furniture are not acceptable for return. Only regular priced items may be returned for store credit, unfortunately sale items cannot be returned or exchanged.

Vintage items:  Please read description of product and measurements carefully as all vintage items are Final Sale.  Please feel free to ask questions before you purchase.


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Returning Online Orders

Returning online orders is easy - please shoot me an email for instructions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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